ERROR

REASON

SOLUTION

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1.  Overload

2. Bad load cell connection or bad load cell.

1. Reduce the weight if overloaded.

2. Check each of the load cell cables to look for damage. You’ll get this error if you have rodent damage or other cable issues.

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1. Calibration Lost

2. Improper Connection

3. Bad load cell connection or bad load cell.

1. Recalibrate the scale

2. Check each of the load cell cables to look for damage.

3. Check junction box for loose wires

ERR1

Too much weight or improper weight during calibration

Make sure the amount of weight you set as your SPAN weight is really what you put on the scale.

ERR2

Not enough weight during calibration.

You must use at least 10% of the scale capacity to calibrate the scale. However, in reality, this is usually a load cell error because a load cell is damaged or is sending a corrupt signal.

ERR3

During calibration, the input signal is negative

Make sure you installed the load cells correctly. There is an arrow at the end of most load cells. This error should be pointing UP or you will receive a negative signal. Either flip the load cell over or swap the Green and White wires in the junction box.

ERR4

During calibration, the signal is unstable

This is a stability error, but this is usually a load cell error. Either a load cell is damaged or it is sending a corrupt signal.

ERR5

Internal Error.

Internal Error. Replace the motherboard.

ERR6

Exceed zero range. This is frequently a difficult error to troubleshoot because it is very ambiguous.

1.       Recalibrate the scale.

2.       Check all connections in the Junction Box

3.       Check all the load cell cables and load cells