Terms And Conditions

Our Terms & Conditions

The following terms and conditions apply to the use of this website as well as all transactions conducted through the site. Please take a moment to review these terms and conditions before using this website or placing an order.

Legal Notice

All notices from B and B Scales Inc. to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to B and B Scales Inc. shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: B and B Scales, Inc. 5312 Rio Bravo, Suite 9. Santa Teresa, NM 88008 Delivery shall be deemed to have been made by You to B and B Scales Inc. five (5) days after the date sent.

Copyright

All content appearing on this Web site is the property of: B and B Scales Inc. 5312 Rio Bravo, Suite 9. Santa Teresa, NM 88008 Copyright © 2006-2015 B and B Scales Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2015 B and B Scales Inc. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by B and B Scales Inc. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of B and B Scales Inc. or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. B and B Scales Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if B and B Scales Inc. believes that customer conduct violates applicable law or is harmful to the interests of B and B Scales Inc. and its subsidiaries.

Privacy Policy

B and B Scales Inc. use of personal information that you may submit to B and B Scales Inc.through this Web site is governed by the B and B Scales Inc. Privacy Policy. We do not sell, rent, lease, give, gift or otherwise release any personally identifying information about any of our customers unless we are required to do so by court order.

Shipping & Delivery

At this time, B and B Scales Inc.ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, B and B Scales Inc. ships merchandise to Canada and Mexico, but not to other international locations. We will, at your request, ship your order to a U.S.-based, licensed customs broker for further forwarding to a destination of your choosing. In this circumstance, you are responsible for all U.S. domestic freight to your custom’s broker, plus any additional forwarding freight, fees or taxes. Once your customs broker receives the merchandise, it shall be considered delivered.The risk of loss and title for all merchandise ordered on this Web site passes to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. B and B Scales Inc. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

B and B Scales Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate for all orders shipped to the state of New Mexico. In addition, if we direct one of our resellers to ship product directly to you on our behalf, you may be charged sales tax if you reside in the same state as our vendors. In particular, we frequently ship product from vendors in Illinois, California, Wisconsin and New Jersey. If you reside in one of these states and order a product that is shipped from a vendor in that same state, sales tax may be charged.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. B and B Scales Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. B and B Scales Inc. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL B and B Scales Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Return Policy

If you are not satisfied with your product for any reason, you can generally return it with fourteen (14) days for a full refund minus a 20% restocking fee, provided the item shows no signs of use and can be resold as a “new” product, including original retail packaging. This restocking fee applies to all orders. Custom-built products, such as our custom animal weighcages, extreme duty weighbars or other products that we manufacture to order, cannot be returned for a refund.

We will issue a Return Materials Authorization for all non-customized products if we are notified within fourteen (14) days of the date of purchase provided that they are in the original packaging, are complete, and are received in new, re-saleable condition. A 20% restocking fee applies to all returns and you are responsible for all return shipping charges. Items that show signs of use cannot be returned.

Order Cancellations

Orders can generally be canceled before they ship with the exception of scales that are custom built to order, such as our custom animal weighcages and extreme duty weighbars, or products that are manufactured on an “as ordered” basis by our partners or third party manufacturers. Once we begin manufacturing your custom scale there is a 50% fee to cancel your order before it ships. Generally speaking, “if we cut the steel, it’s a done deal.” Deposits on orders manufactured by our partners or third party manufacturers are non-refundable.
Please contact us immediately if you would like to cancel an order.
Please note: We will vigorously dispute and fight credit card charge backs that result from a violation of our Return Policy or our Cancellation Policy.